Choose the Right Plan for your Conversational Commerce Strategy

Conversational Commerce Suite
WhatsApp Business API

Don’t wait for your customers to walk through your shopfront or land upon your website. Start talking to your customers now!

Shopper engagement

Attract new customers and earn their trust

Shopper engagement

Attract new customers and earn their trust

  • CONVERSATIONS MANAGER
  • Conversational ads i Engage from ad clicks or impressions
  • Engagement journeys i For brand awareness, pre-sales queries, support, FAQs and more
  • Product discovery bots i Catalogs based on shopper intent and profile
  • Multi-channel business inbox i Web, Android & iOS App
  • Orchestrator for bot-to-human handoffs
  • Helpdesk connectors
  • Audience segmentation i Custom tags
  • Promotional discounts and bundling
  • Non-promotional marketing automation
  • CHANNEL ANALYTICS
  • Real-time omnichannel analytics
  • Conversation analysis i Bots, Agents, where users dropped out
  • Security and compliance

  • CONVERSATIONS MANAGER
  • Conversational ads i Engage from ad clicks or impressions
  • Engagement journeys i For brand awareness, pre-sales queries, support, FAQs and more
  • Product discovery bots i Catalogs based on shopper intent and profile
  • Multi-channel business inbox i Web, Android & iOS App
  • Orchestrator for bot-to-human handoffs
  • Helpdesk connectors
  • Audience segmentation i Custom tags
  • Promotional discounts and bundling
  • Non-promotional marketing automation
  • CHANNEL ANALYTICS
  • Real-time omnichannel analytics
  • Conversation analysis i Bots, Agents, where users dropped out
  • Security and compliance

Frictionless commerce

Process orders and close sales via conversations

Everything under ‘Shopper engagement’, plus

Frictionless commerce

Process orders and close sales via conversations

Everything under ‘Shopper engagement’, plus

  • CONVERSATIONS OPTIMIZER
  • Shopper onboarding i Automations to identify intent and pre-qualify shoppers to match with the best human respondent or bot flow
  • Rule-based agent routing i Specialization, location and department based routing and load balancing
  • Live agent sales tools i Shopper context, product sharing, order creation on behalf of shoppers, and in-chat payment requests
  • Dynamic self-checkout templates i Chatbots for product discovery, checkout, payment, and confirmation
  • Product catalog training i Product-level FAQs
  • STORE MANAGEMENT
  • In-built store management i Products, catalogs, bundles, inventory, and orders
  • Advanced discounts management
  • Frictionless order and payments
  • ORDER MANAGEMENT
  • Order, discounts and payments reconciliation
  • Automated cart recovery reminders
  • Automated order updates
  • STORE AND SHOPPER ANALYTICS
  • Shopper profile i demography, purchase, and interaction history
  • Sales attributions i By bot, channel, agent, or campaign
  • CONVERSATIONS OPTIMIZER
  • Shopper onboarding i Automations to identify intent and pre-qualify shoppers to match with the best human respondent or bot flow
  • Rule-based agent routing i Specialization, location and department based routing and load balancing
  • Live agent sales tools i Shopper context, product sharing, order creation on behalf of shoppers, and in-chat payment requests
  • Dynamic self-checkout templates i Chatbots for product discovery, checkout, payment, and confirmation
  • Product catalog training i Product-level FAQs
  • STORE MANAGEMENT
  • In-built store management i Products, catalogs, bundles, inventory, and orders
  • Product catalog training i Product-level FAQs
  • Advanced discounts management
  • Frictionless order and payments
  • ORDER MANAGEMENT
  • Order, discounts and payments reconciliation
  • Automated cart recovery reminders
  • Automated order updates
  • STORE AND SHOPPER ANALYTICS
  • Shopper profile i demography, purchase, and interaction history
  • Sales attributions i By bot, channel, agent, or campaign

Customer lifecycle management

Earn, delight and re-engage customers

Everything under ‘Frictionless commerce’

Customer lifecycle management

Earn, delight and re-engage customers

Everything under ‘Frictionless commerce’

  • REMARKETING
  • Shopper lifecycle engagement i customer care and remarketing
  • Enhanced product recommendations
  • Product subscriptions and payments
  • Reminders and updates i For loyalty points, new launches and more
  • Re-engagement bots i For customer feedback, CSAT, reviews and more
  • Frequent support intent bots
  • Customer relationship management
  • Ongoing bot training i On unanswered queries and incomplete actions

  • REMARKETING
  • Shopper lifecycle engagement i customer care and remarketing
  • Enhanced product recommendations
  • Product subscriptions and payments
  • Reminders and updates i For loyalty points, new launches and more
  • Re-engagement bots i For customer feedback, CSAT, reviews and more
  • Frequent support intent bots
  • Customer relationship management
  • Ongoing bot training i On unanswered queries and incomplete actions

Connect with 2 Billion shoppers on WhatsApp.

One-way messaging

Shopper notifications and alerts via WhatsApp

One-way messaging

Shopper notifications and alerts via WhatsApp

  • Approved WhatsApp notifications
  • Order receipts i Text, images or PDFs
  • Order updates
  • Shipping updates
  • Back-in-stock reminders
  • Account updates
  • OTP verifications
  • Loyalty points update
  • Security and compliance

  • Approved WhatsApp notifications
  • Order receipts i Text, images or PDFs
  • Order updates
  • Shipping updates
  • Back-in-stock reminders
  • Account updates
  • OTP verifications
  • Loyalty points update
  • Security and compliance

Two-way messaging

Shopper engagement and assistance via WhatsApp

All one-way messaging features, plus

Two-way messaging

Shopper engagement and assistance via WhatsApp

All one-way messaging features, plus

  • Unified business inbox
  • Rule-based agent routing i Specialization, location and department based routing and load balancing
  • Feature chatbots i Shopper onboarding, order tracker, store locator, FAQ automation, community engagement
  • Chatbot builder
  • Automated responses with CTAs
  • Conversation handover orchestration i Manual and automated handovers between live agents and chatbots
  • Chat analytics i understand bot and agent performance
  • Agent routing
  • Social CRM

  • All one-way messaging features
  • Unified business inbox
  • Rule-based agent routing i Specialization, location and department based routing and load balancing
  • Feature chatbots i Shopper onboarding, order tracker, store locator, FAQ automation, community engagement
  • Chatbot builder
  • Automated responses with CTAs
  • Conversation handover orchestration i Manual and automated handovers between live agents and chatbots
  • Chat analytics i understand bot and agent performance
  • Agent routing
  • Social CRM

WhatsApp commerce

End-to-end frictionless shopping via WhatsApp

All two-way messaging features, plus

WhatsApp commerce

End-to-end frictionless shopping via WhatsApp

All two-way messaging features, plus

  • In-built store management i Products, catalogs, bundles, inventory, and orders
  • Advanced discounts management
  • Shipping and logistic integrations i Lalamove, LBC Express, J&TExpress, EasyParcel, Easyship
  • Live agent sales tools i Shopper context, product sharing, order creation on behalf of shoppers, and in-chat payment requests
  • Dynamic self-checkout templates i Chatbots built directly from your store data, and updated in real-time with changes in inventory and customer profiles
  • WhatsApp commerce chatbot
  • Order, discounts and payments reconciliation
  • Automated cart recovery reminders
  • Automated order updates
  • Sales attributions i By bot, channel, agent, or campaign
  • Customized reports and analytics

  • All two-way messaging features
  • In-built store management i Products, catalogs, bundles, inventory, and orders
  • Advanced discounts management
  • Shipping and logistic integrations i Lalamove, LBC Express, J&TExpress, EasyParcel, Easyship
  • Live agent sales tools i Shopper context, product sharing, order creation on behalf of shoppers, and in-chat payment requests
  • Dynamic self-checkout templates i Chatbots built directly from your store data, and updated in real-time with changes in inventory and customer profiles
  • WhatsApp commerce chatbot
  • Order, discounts and payments reconciliation
  • Automated cart recovery reminders
  • Automated order updates
  • Sales attributions i (By bot, channel, agent, or campaign)
  • Customized reports and analytics

Channels

Integrations

Add-ons

Channels

Seamlessly replicate your WhatsApp retailing experience on other instant messaging channels

Multiple Stores

Connect multiple stores, business pages, influencer channels, or brands to a single Jumper account.

Multiple Stores

Connect multiple stores, business pages, or brands to a single WhatsApp Business API number and a single Jumper account.

Bot Flows

Bespoke bot flows to nurture shoppers and drive results across the customer lifecycle.

Multiple Languages

Talk to your users in the language of their choice - all through a single contact number and Jumper account.

Advanced NLP

Use automation to answer common customer queries, drive sales, and experiences for you, while your advisors handle more complex scenarios.

Advanced Analytics

Discover insights and analyse orders, customer profiles, and shopper engagement for continuous improvement.

Custom Integrations

Plug Jumper into tools and services you already use for commerce, payments, logistics, procurement, CRM, helpdesk, marketing automation, etc.

Conversational Commerce Strategy

Consult Jumper’s experts and partners to combine industry intelligence, conversational data, and shopper analytics to audit your consumer experience and build a strategic business roadmap.

Conversational Commerce Strategy

Consult Jumper’s experts and partners to combine industry intelligence, conversational data, and shopper analytics to audit your consumer experience and build a strategic business roadmap.

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Are you evaluating different WhatsApp Business Solution Providers (BSPs)?

Request a demo and learn why Jumper.ai is the undisputed conversational commerce leader for large scale WhatsApp commerce and how our end-to-end platform capabilities go beyond fixed-use case deployments and give you a customized, strategic, and long term advantage from day one.

Championing The Human Side Of Leading Enterprise Brands

Disney
Unilever
Tresemme
L'Oréal
LANCOME
Armani beauty
AXE
Kiehl's
Lady's Choice
Lakme
Sulwhasoo
Love Beauty and Planet
DOVE
Huawei
Closeup
Toyota
Marvel
Ben & Jerry's
Mad Over Donuts
Unilever Food Solutions
BurgerKing
CHOWKING
GIANT
ez link
Red Ribbon
LBC
greenwich
HERA
Jollibee
Smart Parenting
YvesSaintLaurent
buzz
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Partner with Jumper.

Drive higher online revenue and return on advertising spend (ROAS) for large scale retail brands by helping them reach, engage, and convert shoppers on today’s most popular conversational channels and instant messaging apps.

Drive higher online revenue for large scale retail brands by helping them reach, engage, and convert shoppers on the world’s most widely used instant messaging app.

FAQs

Yes, Jumper is an official WhatsApp Business Solution Provider and the only platform with an end-to-end commerce engine to offer full-cycle, native shopping journey over WhatsApp.

No, you can add as many products, sets, bundles and discounts as you need, there are no limits.

No, WhatsApp platform policies strictly don’t allow promotional or unsolicited broadcast messages.
Additionally, each message you intend to send to a user outside of the 24-hour window will have to be approved by WhatsApp as a ‘Template Message.’
Your customers must also explicitly express consent to receive notifications, alerts, and any other non-promotional communication from your business on WhatsApp before you can send them any ‘Template Messages.’
Any account or business intentionally or unintentionally violating this policy through our platform, our WhatsApp Business API (WBA) access, or services in any form, will be solely responsible for all litigations and legal actions against them by any 3rd party in any jurisdiction.

Firstly, you or your servicing partner have to provide us necessary details. Our team will then apply for WhatsApp Business API on your behalf, after which you would need to complete the verification.

Yes, all our features are available within our proprietary dashboard, modifiable for different user roles. You can ideally manage the full cycle of your customers right within the Jumper dashboard. If you have existing tools, our integrations allow you to continue managing that part of your business operations from your current system.

Yes, you can connect multiple WhatsApp Numbers to one Jumper account.

Your business may need to manage inventory and orders separately for each store associated with your brand, even if they all use the same WhatsApp number. Each account, with its independent store management requirement, is considered a different store. However, if you have a central order and inventory management system and don't need individual stores to login to our systems to process their orders, then you only need one store account.

To get started with Jumper and WhatsApp Business API, it’s essential to identify and align your use case. A few other requirements from a Facebook perspective include:

  • A verified Facebook Business Manager account,
  • A phone number to be used for WhatsApp Business API (mobile or landline), and
  • A phone number to be used for WhatsApp Business API (mobile or landline), and

That’s a good question! Before you schedule a demo, please ensure you satisfy all the below criteria.

  • You are not looking to do any promotional marketing or send broadcasts to your prospects or existing customers via WhatsApp.
  • The products and services you offer don’t violate WhatsApp business and commerce policies.
  • Your business details are already verified by Facebook. It is a prerequisite to apply for WhatsApp Business API. Learn more.
  • Your organization is at least 50 people strong.
  • If any of the above is not valid for you, we suggest using WhatsApp Business App or other WhatsApp store management tools such as onWhats.app
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