Open your next store on WhatsApp.
Create a dependable and convenient end-to-end experience for your shoppers on the world’s most popular messaging app.
Create a dependable and convenient end-to-end experience for your shoppers on the world’s most popular messaging app.
Build and customize chatbots to attend to incoming conversations, onboard shoppers, automate FAQ responses and enable guided self-service shopping.
Bots that respond as you would Build conversation flowsEmpower in-store brand advisors to sell more by assisting shoppers on WhatsApp. Handover conversations to the relevant advisor based on the product, location, or other criteria.
All conversations at one place Orchestrate bot-to-human handoffsTake the friction out of shopper experience. Enable product browsing, sales conversations, and transaction processing without as much as leaving the chat window.
Close sales without redirects Increase cart recoveryGather rich first-hand insights into your shoppers’ needs, motivations, and preferences and integrate them into your everyday marketing and promotional strategy.
Generate rich customer insightsSend important order-related and shipping alerts, OTPs, and more through WhatsApp and ensure higher visibility and recall while enhancing customer experience.
Notify and inform shoppersReport and analyze your conversational commerce profitability across bots, agents, SKUs, and campaigns. Do more of what works for your retail brand.
Generate rich customer insightsKeep your catalog, orders, shipping, payment information, and customer data secure, integrated, and updated at all times, across your enterprise-wide systems.
Agent Assisted Sales
Cart Recovery Reminders
Order Receipts
Shipping Updates
Post-sales support and upsell
WhatsApp ordering
Order Tracking
Table Reservation
Customer Service
Test Drive booking
After-sales service
Breakdown Assistance
Vehicle Subscriptions
Lead Generation
Policy Quotes & Sales
Claim Filling
Customer service
Account Management
Loan Application
Credit Card Application
Transaction Alerts
Client-Agent Interaction Management (Wealth)
OTP Notifications
Are you looking for WhatsApp Business Solutions for your clients?