It is no secret that instant messaging has become the most preferred mode of communication, both for connecting with family and friends and for receiving immediate, personal, and attentive experiences from brands.

We started Jumper.ai in 2017 to help businesses respond to this shift in consumer behaviour.

Jumper is the world's first end-to-end conversational commerce and shopper engagement platform today used by enterprises like Disney, Unilever, Jollibee, Samsung, BMW, Reckitt Benckiser, and L'Oréal. Jumper creates omnichannel, messaging-first customer engagement and shopping journeys across social, messaging, and web (WhatsApp, Messenger, iMessage, Twitter, SMS, LINE, Google Ads, Brand website, and more).

Jumper’s suite of enterprise solutions personalise customer experience, increase ad conversions, offer guided shopping, process orders, collect payments, send notifications, and gather insights for consumer re-engagement. Jumper makes it all happen through chat and contextual involvement of human agents and AI.